| Model Number |
GA-0000070 |
| Medical Device Problem Codes |
Adverse Event Without Identified Device or Use Problem (2993); Optical Problem (3001); Output below Specifications (3004); Appropriate Device Problem Term/Code Not Available (3191)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/16/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the firing laser beam alignment was off, and the aiming beam is barely visible in low light.There was no patient involved.
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Additional Manufacturer Narrative
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The console was field service at the user's facility, it was found the coating of five mirrors in the console were weak and presented scratches.Upon inspecting the articulated arm, it was found that the mirrors were damaged.After replacing the mirrors and aligning the articulated arm, the issue was resolved, and the console was within specification and functioning as intended.Therefore, the reported complaint was confirmed.
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Event or Problem Description
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It was reported that the firing laser beam alignment was off, and the aiming beam is barely visible in low light.There was no patient involved.
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Additional Manufacturer Narrative
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The console was field service at the user's facility; it was found the coating of five mirrors in the console were weak and presented scratches.Upon inspecting the articulated arm, it was found that the mirrors were damaged.After replacing the mirrors and aligning the articulated arm, the issue was resolved, and the console was within specification and functioning as intended.In addition, four 25 mm arm mirrors and three 25 mm end joint arm mirrors were receipt at our post market quality assurance laboratory.Upon visual inspection it was noticed that the arm mirrors and end joints arm mirrors had surface damage.Therefore, the reported complaint was confirmed.
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Event or Problem Description
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It was reported that the firing laser beam alignment was off, and the aiming beam is barely visible in low light.There was no patient involved.
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Search Alerts/Recalls
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