| Catalog Number |
8065751709 |
| Medical Device Problem Code |
Fitting Problem (2183)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/07/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is: (b)(4).
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Event or Problem Description
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A physician reported that product got caught and could not be inserted properly during surgery.The type of procedure was not reported.The surgery was completed on the same day after replacing with another product.No patient impact was reported.
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Additional Manufacturer Narrative
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The product under investigation is not a serviceable device.Therefore, a service record review was not performed.However, the laser probe was returned for this investigation.A non-conformance based review of the serial number was performed and did not reveal any potential contributing factors to the reported complaint.A manufacturing device history record (dhr) review was performed prior to product release to ensure that the product was manufactured in compliance with the device master record.Based on the assessment, the product met release criteria.A review for complaints reported against this serial number was performed.No similar complaints were reported for the product serial under investigation.The laser probe was received for testing on this investigation.The sample¿s radio frequency identification (rfid) tag was read and the sample was found to not be associated with the customer¿s reported lot.The sample is unrelated to the customer¿s reported event.The sample is unrelated to the customer¿s reported event.Based on the information obtained, the root cause of the reported event is inconclusive.Manufacturer will continue to monitor data for evidence of adverse trending and take further action, as appropriate.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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