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Section d5: corrected.Section d9: corrected.Section d1 and g1: corrected.Correction: the initial report was incorrectly submitted with a cfn-based manufacturer report (mfr) number: (b)(4).The mfr number should have been fei-based with the 10-digit fei being (b)(4).Section h5: corrected.Section h8: corrected.Manufacturer's investigation conclusion: the em-tec adult flow probe (serial number: (b)(6)) was returned for evaluation following the reported event of a low flow alert and the centrimag system unexpectedly shutting down.The returned centrimag console, centrimag motor, and flow probe were tested together for several days; no unexpected shutdowns or abnormal alarms were observed, and the equipment performed as intended.The downloaded log file from the console contained information spanning 7 dates ((b)(6) 2024 per time stamp).Provided information indicated that a flow below minimum alert occurred during the reported event.Only one flow below minimum alert was observed throughout the data; this alert activated at 14:04:13 on (b)(6) 2024, just one second after an intentional pump stop command was completed.The system operation manual indicates that a flow below minimum alert will activate after the pump is manually stopped, therefore the flow alert is expected per design of the system.The console was shut down and powered on several other times throughout the data; however, all shutdowns appeared to be related to user input.During the timeframes that the equipment was in patient use, no atypical alarms or abnormal losses of speed/flow were observed.The flow probe underwent a full functional checkout and was returned to the customer after passing all tests.The reported system shutdown could not be correlated to an issue with the flow probe.The device history records were reviewed for the centrimag flow probe (serial number: (b)(6)) and the flow probe was found to pass all manufacturing and qa specifications.The 2nd generation centrimag system operating manual (rev.M) section 4 entitled "warnings & precautions" warns "one additional 2nd generation centrimag primary console, motor and flow probe are required as backup system in the immediate vicinity of each patient whenever the centrimag or pedivas blood pump is used.The backup console must be connected to the backup motor and to the backup flow probe, have a battery charge sufficient for at least one hour of operation, be connected to ac power (except during transport) and be immediately available should the main console, motor or flow probe experience a malfunction." the 2nd generation centrimag system operating manual (rev.M) section 8.1.3 entitled "manually stopping the pump" states that "depressing and holding the stop keypad on the console¿s front panel for five seconds manually stops the pump if the pump is running.While depressing the stop keypad, the message to stop pump hold down stop key will be displayed.The flow below minimum alert message is then displayed (if a minimum flow alarm level is set) and the audible alarm sounds." the 2nd generation centrimag system operating manual (rev.M) section 10 entitled "emergency and troubleshooting" states that "the recommended practice whenever there is a 2nd generation centrimag primary console or motor malfunction is to replace the console and motor as a set.Remove the blood pump from the malfunctioning motor and console and place the blood pump in the backup motor and console to continue patient support.Do not exchange individual motors or individual consoles during patient support." the 2nd generation centrimag system operating manual (rev.M) section 12.1 ¿appendix i ¿ console alarms and alerts¿ table 16 details how to properly interpret and troubleshoot all system alarms.No further information was provided.The manufacturer is closing the file on this event.
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