| Model Number |
324911 |
| Medical Device Problem Code |
Leak/Splash (1354)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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Consumer left voicemail reporting that the rubber stopper separated from the plunger rod.Consumer provided mailing address and requested a mail kit to return samples.I returned consumer's call and left voicemail for return call.Lot #: unknown.Catalog #: unknown.Date of event: unknown.Samples: available - sending mail kit.
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Additional Manufacturer Narrative
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Investigation summary: samples were received and an investigation was performed.This is the 1st complaint for the reported lot number.A review of the manufacturing records was performed and no non-conformances were raised in association with this type of event for this lot.Embecta was able to duplicate or confirm the indicated issue as broken barrel and based on trend analysis no further action is required at this time.Complaints received for this device and reported condition will continue to be tracked and trended.Based on the above, no additional investigation and corrective/preventative action (capa) or situational analysis (sa) is required.
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Search Alerts/Recalls
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