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The device was not returned to stryker sustainability solutions for evaluation as the device is held at the facility for internal investigation.As the device was not returned for evaluation, inspection was unable to be performed.Additionally, as the complaint device was not returned, a conclusive root cause could not be determined and the reported event could not be confirmed.A review of the dhr could not be performed as the lot number was not reported.The device was unlikely to have been released from stryker with the reported failure mode based on our investigation.Therefore, the reported event could be attributed to: activated electrocautery instrument melts part of device.Excessive force applied.Contact with hard object or other improper handling.Insufficient structural integrity.Shipping/handling damage or extreme conditions.The instructions for use (ifu) state: inspect the instrument and package before opening.The contents of the package are sterile if the packaging has not been compromised.If the package is damaged or if it was opened and the instrument was not used, return the instrument and packaging to stryker sustainability solutions for resterilization by ethylene oxide (eto) gas.Inspect the instruments for any damage.Do not use the instrument if any damage is noted.Return the instrument and packaging to stryker sustainability solutions if it is not in acceptable condition for surgery.The reported event will continue to be monitored through post-market surveillance.Should the device become available for return, the investigation will be reopened.
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