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Section a4, a5, a6: unknown/ not provided.Asku.Section b3: date of event: unknown, not provided.Best estimate of date of event is between jan 3, 2024 and may 22, 2024.Section h3 (no): the device was not returned for evaluation; therefore, a failure analysis of the complaint device cannot be completed.A review of the device history record, complaint trending, and risk documentation for this device will be performed.Upon completion of the review, if there is any further relevant information a supplemental medwatch will be filed.Attempts have been made to obtain missing information; however, no definitive response has been received.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Additional information: information received that the patient was experiencing halos around lights, had difficulty driving and doing her daily chores.The visual issues started 2 -3 weeks after having surgery.No post op injury.Post op outcome was excellent with no complications.Patient noted to be asian / indian patient.Field below updated accordingly.Section a6: race: information received indicated that patient is asian/indian.Section b3: event date: information received that it started 2 -3 weeks after having surgery.Section h6: health effect clinical code: 2227 (to capture halo vision ¿ surgical intervention required).Device evaluation: product evaluation was not performed because the product has not been received.The complaint issue reported could not be confirmed.Based on the complaint investigation results, the product was released within specifications.Manufacturing record review: the manufacturing process record was evaluated and revealed that the product was manufactured and released according to specifications.A search of complaints related to this production order was performed in the system.The search revealed the following: one complaint folder received.The complaint issues reported are not related.Based on complaint handling record results, no further actions are required.Conclusion: as a result of the investigation, the complaint issue reported could not be confirmed and no product deficiency or product malfunction could be identified.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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