| Model Number |
PNDL, 5BV TVH TP 31G 8MM100CT 30/CS |
| Medical Device Problem Code |
Break (1069)
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| Health Effect - Clinical Code |
Foreign Body In Patient (2687)
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| Date of Event |
05/23/2024
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Internal report reference number: 158692-1.The pen needles were not returned for evaluation, complaint was forwarded to supplier quality and internal evaluation was performed by the manufacturer using pen needles from the same lot.No abnormalities observed with retention samples.30 samples were inspected, but they did not break when the pen needle was bent 90 degrees.Most likely underlying root cause: mlc-009: use error caused or contributed to event.Note: manufacturer contacted customer in a follow-up call on 24-may-2024 to ensure that the initial concern was resolved - able to establish contact with customer who stated he was in contact with a general surgeon and was waiting for an appointment.Customer did state that he will be incurring cost.The customer stated that he is no longer using the trueplus pen needles.
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Event or Problem Description
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Consumer reported complaint for the trueplus pen needles.Customer stated that on (b)(6) 2024 while administering his insulin the pen needle had broken off and become stuck in his abdomen.The customer stated he had sought medical attention and had gone to the er.At the er customer was informed that he requires a surgeon as the needle was unable to be removed.Customer stated he was told that his bowels could be perforated by the needle.The er had referred customer to a surgeon, whom the customer has contacted and is awaiting an appointment to be scheduled.Customer stated he is looking for coverage of his medical expenses due the surgery that he needs to have.At the time of the call the customer did not report experiencing pain or bruising as a result of the needle being stuck in his abdomen.The package had not been opened or damaged when received by the customer.The customer has been using the pen needles for six months.The customer is using compatible a product and the pen needle is aligned properly.
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Search Alerts/Recalls
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