| Catalog Number |
0279351250 |
| Medical Device Problem Code |
Continuous Firing (1123)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/22/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.
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Event or Problem Description
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It was reported that the device continuously activated.
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Additional Manufacturer Narrative
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This complaint investigation was closed based on the device not received, therefore the reported failure mode was not confirmed.In the event that the device is received, the complaint will be reopened and the investigation will be updated with new results.Alleged failure: continuous activation.Probable root cause: probe short, button stuck on firing position, fluid ingress, suction tube cut, button inadvertently pressed, damaged insulation, probe bender used to bend nonbendable probe, user accidentally submerges device, inadequate gluing operations (tip and core/lumen) or inadequate gluing/welding of core to handle, console error, use error.The reported failure mode will be monitored for future reoccurrence.
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Event or Problem Description
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It was reported that the device continuously activated.
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Additional Manufacturer Narrative
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The product has now been physically received at stryker endoscopy, usa and the investigation has been re-opened.Investigation as follows is now based on product received.Alleged failure: began to cut without any participants initiating, while the wand was on the mayo stand.The failure(s) identified in the investigation is consistent with the complaint record.The probable root cause is a broken or damaged suction tube bond.The product was returned for investigation and the failure mode will be monitored for future reoccurrence.
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Event or Problem Description
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It was reported that the device continuously activated.
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Search Alerts/Recalls
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