| Catalog Number |
309570 |
| Medical Device Problem Code |
Complete Blockage (1094)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/23/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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Material#: 305917, batch#: 3282425.It was reported that the bd safetyglide needle was clogged/blocked.The following information was provided by the initial reporter: "the plunger was either stuck on the syringe or the needle she was using was "clogged" causing her not to be able to push down on the plunger." verbatim: rcc received a complaint via email.Email(s) attached.Item: 305917, quantity affected:1 box, serial/lot number:(b)(6).Po : (b)(6).Are any samples available for return? yes.Additional information provided: 1.Did the issue happen during patient use? if yes, was there any injury? if so, please describe and include any medical treatment needed as a result? this did occur in patient use.Patient had needle administered twice to deltoid muscle.2.Any adverse event or serious injury reported to patient or healthcare professional? if yes, please provide the details.No.3.Can you please provide an exact date of event in format dd-mmm-yyyy? 23-05-2024.
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Additional Manufacturer Narrative
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H.3.If a device evaluation and/or device history review is completed, a supplemental report will be filed.
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Additional Manufacturer Narrative
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Pr 10319396 follow up report for correction.Catalog number was incorrect in the initial mdr.As per manufacturing plant, correct catalog number for product is 309570.
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Event or Problem Description
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As per manufacturing plant, correct catalog number for product is 309570.
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Event or Problem Description
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No additional information was provided.
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Additional Manufacturer Narrative
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Investigation results: no photos or samples were received by our quality team for evaluation therefore the failure mode could not be verified.A review of the internal manufacturing device records and raw material history files for the reported lot number was performed and no recorded quality problems or rejections to this incident were found.Based on the quality team's investigation, the root cause of this incident cannot be determined.We would be very interested in examining product that does not meet your expectations and our quality standards.Should you again experience any problems with our product we would appreciate the opportunity to conduct a thorough analysis of the affected device.Examination of the product involved may provide clarification as to the cause for the reported failure.This incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.Your assistance in this matter has been helpful in trend identification and supporting our commitment to continuous quality improvement.
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Search Alerts/Recalls
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