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This supplemental report is being submitted to provide the results of the legal manufacturer's final investigation.Additional information added to field d8, e1 (phone number missing), h3, h4, and h6.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 1 year since the subject device was manufactured.The device was returned to olympus for inspection, and the customer's allegation was not confirmed.However, it was presumed that the suggested event occurred by abnormal electrical continuity between plug unit and processor receptor.A definitive root cause cannot be determined.The event can be detected and prevented by following the instructions for use: chapter 5 troubleshooting if any irregularity is observed during the inspection described in chapter 3, ¿preparation and inspection¿, do not use the endoscope and solve the problem as described in section 5.2,¿troubleshooting guide¿.If the problem still cannot be resolved, send the endoscope to olympus for repair as described in section 5.4, ¿returning the endoscope for repair¿.Also, should any irregularity be observed while using the endoscope, stop using it immediately and withdraw the endoscope from the patient as described in section 5.3, ¿withdrawal of the endoscope with an irregularity¿.Olympus will continue to monitor field performance for this device.
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