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Additional information was provided in sections d.9., h.3., h.6., and h.11.13 unopened sutures, in a pouch, in a blister, in a box were received for the report of suture breaks.Per sampling plan, 10 samples were visually inspected and found to be conforming.A dimensional inspection was done for suture diameter and all 10 samples were found to be conforming.Functional testing for suture strength was performed and all 10 samples were found to be conforming.A review of the device history record traceable to the reported lot number, indicates that the reported product was processed and released according to the reported product¿s acceptance criteria.The returned unopened samples were found to be visually, dimensionally and functionally conforming, therefore the suture breaks as described in the complaint was not confirmed and a root cause cannot be determined for the complaint as described by the customer.However since the actual complaint samples were not returned, a root cause cannot be determined for the complaint as described by the customer.The exact root cause for this complaint is unknown, therefore, specific action with regards to this complaint cannot be taken.Suture material samples are tested at incoming for tensile strength and diameter and visually inspected for any defects such as discoloration and frays.Sutures are also 100% inspected by trained operators for discoloration and frays and for proper attachment during the manufacturing process.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.No adverse trends have been observed associated with the reported product and event.No additional action is required at this time.The manufacturer internal reference number is: (b)(4).
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