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Zimvie complaint number (b)(4).The following fields have been updated: b4: date of this report.B5: describe event or problem.D4: additional device information.D9: device availability.G3: date received by manufacturer.G6: type of report.H1: type of reportable event.H2: follow up type.H3: device evaluated by manufacturer.H4: device manufacturer date.H6: adverse event problem.H10: additional narrative.Zimvie received one (1) tascd24, (tsv angled screw channel driver 24mm) for evaluation.Visual evaluation was performed, fracture identified at the tip of the driver.Dhr review was completed for the subject lot number 1274145.No deviations or non-conformances, which could have caused or contributed to the reported event, were noted as part of the dhr.Complaint history review was performed for the reported lot number 1274145 for similar events and no other complaint was identified.Review completed utilizing keywords: dental : functional : fracture.Based on the investigation and risk management file review, the most likely root cause determined from the investigation was user error (excessive torque application).Therefore, based on the available information, a device malfunction did occur.Fracture identified at the tip of the driver.The reported event was confirmed.No further investigation or immediate capa / hhe/d escalation is required, as the complaint investigation did not confirm the product was nonconforming at the time of distribution, and no new failure mode, harm, or hazardous situation was identified through the investigation performed.At this time, the complaint investigation has been completed and the record will be closed.If additional information is received, the record will be re-opened for further evaluation.
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