| Catalog Number |
712.00.11 |
| Medical Device Problem Code |
Corroded (1131)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/30/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is: (b)(4).
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Event or Problem Description
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A nurse reported that before epiretinal membrane surgery an ophthalmic handle was rusted could not be used.Surgery was completed with an alternative handle and with no patient harm.
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Additional Manufacturer Narrative
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A manufacturing device history record (dhr) review was performed to ensure that the product was manufactured in compliance with the device master record.A review of the database for the non-conformance events and the complaints showed that the given lot number was not concerned by any deviation and that there is one additional complaint regarding the same which was filed by the same reporting entity.The concerned sample was not received at the investigation site for evaluation.Therefore, no further assessment is possible and the investigation is concluded without identifying the root cause.A sample was not received at the manufacturing site.Therefore, the root cause for the customer complaint issue cannot be determined.The exact root cause for the customer's reported event is unknown, therefore, specific action cannot be taken.Complaints are reviewed and monitored at regular intervals for adverse trends.No adverse trends have been observed associated with the reported product and event.No action has been identified for this reported event.The manufacturer internal reference number is: (b)(4).
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Additional Manufacturer Narrative
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Additional information is provided in sections d.9, h.3, h.6 and h.11.A manufacturing device history record (dhr) review was performed to ensure that the product was manufactured in compliance with the device master record.A review of the database for the non-conformance events and the complaints showed that the given lot number was not concerned by any deviation and that there is one additional complaint regarding the same which was filed by the same reporting entity.The investigation is completed based on the evaluation of the returned sample illustrated below.The shipment associated with this complaint included three sutherland handles as indicated above.The handles came in their original packaging.For all three returned instruments, the security seal and the stick-on label where still intact, indicating that the product was not opened by the customer.It could be seen too that the instrument were not unpackaged yet.All three instruments were unpackaged for investigation and subjected to a rigorous visual inspection regarding any signs of rust/corrosion.However, no rust could be identified and the products were found to be in working condition.Therefore, the returned instruments meet specifications and the reported event could not be confirmed.The returned product met manufacturer¿s specifications and the customer's complaint is not confirmed.No action was taken as the returned sample met specifications for tests performed in relation to the reported event.Complaints are reviewed and monitored at regular intervals for adverse trends.No adverse trends have been observed associated with the reported product and event.No action has been identified for this reported event.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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