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Device evaluation details: the product was returned to biosense webster inc (bwi) for evaluation and the evaluation has been completed.A visual inspection and electrical evaluation of the returned device were performed following bwi procedures.Visual analysis revealed a reddish material on lifted and sharp electrodes; no internal parts exposed.An electrical test was performed, and four open circuit were found on the tip area.Some of the open circuit could be related to the lifted electrodes.A manufacturing record evaluation was performed, and no internal action related to the reported complaint condition were identified.The issue reported by the customer was confirmed.The potential cause of open circuit could not be established.The potential cause of the lifted and sharp electrodes could be related to the manipulation of the device during the procedure; however, this could not be conclusively determined.For product noise failure, the instructions for use contain the following warning stated in the carto 3 system manual: ecg noise is typically generated as the result of improper connection of the body surface ecg patch to the patient.This noise is the most significant during ablation.To resolve this situation, verify proper connection.It is recommended to turn off the notch filter for this verification.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's ref.# (b)(4).
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