| Model Number |
CH-S190-XZ-Q |
| Medical Device Problem Code |
Communication or Transmission Problem (2896)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/11/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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E2/e3: no information available for the occupation of the initial reporter or whether they are a healthcare professional.The investigation is ongoing.A supplemental report will be submitted when the investigation is completed or if additional information becomes available.
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Event or Problem Description
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It was reported that during preparation for use for an unknown procedure, the subject device had b30 scope communication error.There were no reports of patient harm.
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Additional Manufacturer Narrative
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This supplemental report is being submitted to provide the results of the legal manufacturer's final investigation.Three attempts were performed to obtain additional information, but no response was received from the customer.A review of the device history record found no deviations that could have caused or contributed to the reported issue.The device was returned to olympus for inspection and the reported failure was confirmed.Based on the results of the investigation, it is likely the b30 scope communication error occurred due to a faulty charged coupled device.However, a definitive root cause could not be established.Should additional relevant information become available, a supplemental report will be submitted.Olympus will continue to monitor field performance for this device.
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Event or Problem Description
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It was reported that during preparation for use for an unknown procedure, the subject device had b30 scope communication error.There were no reports of patient harm.
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Search Alerts/Recalls
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