| Catalog Number |
8065912001 |
| Medical Device Problem Code |
Dull, Blunt (2407)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
06/01/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is: (b)(4).Reflects all related report numbers associated with this product event that have been submitted at this time.
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Event or Problem Description
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A nurse reported that the ophthalmic knifes damaged.Patient and procedure details were not reported.Procedure details and patient impact were not reported.Additional information has been requested but none received till date.
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Additional Manufacturer Narrative
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Additional information is provided in sections h.6 and h.11.A sample was not received at the manufacturing site for evaluation for the report of damaged knives; therefore, the condition of the product could not be verified.A review of the device history record traceable to the reported lot numbers, indicates that the reported product was processed and released according to the reported product¿s acceptance criteria.The photo attached to the parent file was reviewed by the manufacturing site.Photo show two boxes with reported lot number and one box with another lot number.Reported issue cannot be confirmed from photos.A sample was not received at the manufacturing site and the device history record review of the lot number provided indicated the product was processed and released according to the product¿s acceptable criteria, therefore; the root cause for the customer complaint issue cannot be determined.The exact root cause for this complaint is unknown, therefore, specific action with regards to this complaint cannot be taken.All knives are 100% inspected by trained operators using a minimum of 10x magnification during manufacturing.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.The manufacturer internal reference number is: (b)(4).H.10 reflects all related report numbers associated with this product event that have been submitted at this time.
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Additional Manufacturer Narrative
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Corrected information is provided in d.4 the manufacturer internal reference number is: (b)(4).H.10 reflects all related report numbers associated with this product event that have been submitted at this time.
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Additional Manufacturer Narrative
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Additional information is provided in sections d.9, h.3, h.6 and h.11.Twelve unopened knives in blisters, in boxes were received for the report of damaged knives.Samples were visually inspected and found to be conforming.Functional penetration testing was performed and all samples were found to be conforming.A review of the device history record traceable to the reported lot number, indicates that the reported product was processed and released according to the reported product¿s acceptance criteria.The photo attached to the parent file was reviewed by the manufacturing site.Photo show two boxes with reported lot number and one box with another lot number.Reported issue cannot be confirmed from photos.The returned unopened samples were found to be conforming, therefore damaged knives as described in the complaint were not confirmed.However since the actual complaint samples were not returned, a root cause cannot be determined for the complaint as described by the customer.Because the actual complaint samples were not returned the exact root cause for this complaint is unknown, specific action with regards to this complaint cannot be taken.All knives are 100% inspected by trained operators using a minimum of 10x magnification during manufacturing.Functional sharpness testing is performed and monitored during the finishing process to ensure the sharpness of the product.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.The manufacturer internal reference number is: (b)(4).H.10 reflects all related report numbers associated with this product event that have been submitted at this time.
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Search Alerts/Recalls
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