| Catalog Number |
1788010000 |
| Medical Device Problem Code |
No Display/Image (1183)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/13/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.
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Event or Problem Description
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It was reported that there was loss of image.
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Event or Problem Description
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It was reported that there was loss of image.
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Additional Manufacturer Narrative
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Alleged failure: ccu displayed a green screen on both monitors during a case and we had to turn the ccu off and turn it back on delaying the case about 30 seconds.[update - same device used to complete procedure.Full loss of image for 45 seconds to 1 minute.The failure alleged in the complaint record was not confirmed/duplicated during the product investigation.Root cause: no problem found.The issue could be related to the spy mode being activated by mistake, the camera head, a faulty cable, or a loose connection.The product was returned for investigation and the failure mode will be monitored for future reoccurrence.
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Search Alerts/Recalls
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