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Corrected information for supplemental medwatch report 001: section d4, model #, of the initial medwatch report stated: prt-00900-100.Section d4, model #, of the initial medwatch report should have stated: v+c+pro, japanese.Section d4, udi #, of the initial medwatch report stated: (b)(4).Section d4, udi #, of the initial medwatch report should have stated: (b)(4).New information for supplemental medwatch report 001: h6: the device was evaluated by ventec where the reported issue of it "failing" the fio2 (fraction of inspired oxygen) monitoring portion of the preventative maintenance test could not be duplicated, noting that during their initial evaluation the fio2 monitor was not displaying anything at all, prompting further investigation.Ventec then went into the device's settings and observed that the fio2 monitor had been disabled.Ventec then enabled the fio2 monitor which resolved the reported issue.Proper device operation was confirmed through functional and performance testing.The investigation determined that the root cause of the observed issue was use error, due to the fio2 monitor being disabled prior to performing preventative maintenance testing on the device.
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