| Model Number |
SYNERGY CW4 ARTHROSCOPY PUMP |
| Medical Device Problem Code |
Intermittent Loss of Power (4016)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/10/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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On 06/10/2024, it was reported by a sales representative via sems-06590763 that an ar-6485 synergy cw4 arthroscopy pump would stop and flow in med case.This occurred during a case with no patient harm.
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Additional Manufacturer Narrative
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The contribution of the device to the reported event could not be determined as the device was not returned for evaluation.The root cause of the event could not be determined from the information available and without device evaluation.If the device becomes available for evaluation, a follow-up report will be submitted.
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Additional Manufacturer Narrative
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Complaint allegation is not confirmed.One unpackaged ar-6485 arthroscopy pump serial number (b)(6) was returned for evaluation.Visual inspection noted no problems with the device.The returned device was assembled with an ar-6410 lot# 73988853 pump tubing and was tested and evaluated under normal use conditions to see if the issue reported could be reproduced.The pump was connected to the power and turned on.After selecting the desired pressure, the run button was pressed to start the machine and the pump was run for 65 minutes with no issues.No problem found.Pressure fault test: when the pressure was artificially lowered by removing the inlet from the fluid source, an alarm was triggered, and the device stopped.This behavior is expected¿no problem found.A clamping test was performed as defined in the user guide (dfu-0212 rev 1 ¿ section 5.2) to simulate an overpressure failure on the pump and to verify if an error message and/or audible alarm would be triggered.The results of the clamp test indicate that the pump triggered an alarm, and the rollers did stop moving.This behavior is expected¿no problem found.Pressure testing evaluation with the pressure calibrator set at 100 and 200 mmhg gave the pump pressure results of 46 and 91, respectively.These results indicated no problem with pressures.No problem found.Refer to investigation photos.
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Search Alerts/Recalls
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