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Correction: this mdr is being submitted to correct the submitted expiration date under d4 and manufacturing date under h4.Additional information - this mdr is being submitted to include the below: h6: investigation results under type of investigation, investigation findings, investigation conclusions.H11: investigation summary: complaint investigation results: a complaint investigation has been initiated under complaint investigation child record (b)(4).The batch 5218567, in question was manufactured at the reynosa site.Threshold analysis: a query was run on 17-sep-2025 against "final reporting decision equal "serious injury" and "death", "lot number" criteria equal "5218567".The count of complaint is 0 which is below 3.No further statistical trending analysis is required.Device history record (dhr) review: the lot 5218567 was manufactured according to the work instruction (wi) version 77 packaging in the line inset 4, on 11/jan/2018, with a total of (b)(4) units.Review of the dhr showed that a non-conformance nc was opened during the sterilization processes actions were required.Therefore, dhr showed that all relevant tests required during the related processes had been fulfilled and met the requirements.No deviation was identified, nor maintenance events were recorded related to complaint code.Test results: no photo was provided.According to the malfunction code, returned samples will not be received due was no specific malfunction to investigate.The reference samples cannot be tested because there was no specific malfunction to investigate.Conclusion summary of complaint investigation: as a result of the following: one nc raised during sterilization process unrelated to complaint code, therefore, no further actions are required.This complaint will not require further root cause investigation nor corrective and preventive action (capa) plan.Therefore, this issue will be monitored through the post market surveillance activities.
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