|
The lens was returned positioned incorrectly in the lens case.Solution was dried on the lens.The optic was torn, split, cracked and broken into multiple portions.A large portion which included a haptic was not returned for evaluation.Product history records were reviewed and the documentation indicated the product met release criteria.Associated products were not provided.It was unknown if qualified products were used.The reported lens damage was observed.All lenses were 100% inspected for cosmetic attributes and the damage exhibited by the returned complaint sample would not have met company¿s release criteria.Based on our observation, and the review of manufacturing records, it can be reasonably concluded that the damage was not manufacturing related.Due to the presence of surgical solution and the condition of the returned sample, the damage was most likely related to customer handling.Associated products were not provided.It was unknown if qualified products were used.The ifu instructs: company foldable iols were qualified for use with a company qualified delivery system (handpiece and cartridge) and ophthalmic viscosurgical device (ovd) combination.The ifu instructs that a company qualified delivery system and viscoelastic combination should be used.The use of an unqualified combination may cause damage to the lens and potential complications during the implantation process.The ifu instructs: using holding forceps, grasp the lens by the optic edge and gently place the lens anterior side up into the back of the ovd-filled cartridge.The lens should be inserted until the optic was a little more than half-way inside the cartridge.Use the holding forceps to gently push down on the lens, verifying that the lens was on the bottom surface of the cartridge.Using holding forceps, take the trailing haptic, and gently fold the haptic onto the anterior side of the optic.Slowly grip or push the optic edge to position the lens as far into the cartridge as the forceps will permit, while ensuring the lens remains on the bottom surface of the cartridge and the trailing haptic remains on the optic.Failure to follow these steps may cause the lens to advance incorrectly causing delivery issues and/or damage.Due diligence had been performed in an attempt to obtain further information on this event.The reporter had not responded to request for follow-up information.File will be reopened if new information was received.The manufacturer internal reference number is:(b)(4).
|