| Model Number |
NANOSCOPE CONSOLE |
| Medical Device Problem Code |
Failure to Charge (1085)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/12/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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On 6/14/2024, it was reported by an arthrex employee via (b)(4) that an ar-3200-0030 nanoscope console (from a loaner set rar-3200-0030 / sn: (b)(6) would not hold a charge and will only work if plugged in.The case was completed with the ar-3200-0030 nanoscope console being plugged in through the entire procedure.This was discovered during an in/off carpal tunnel release procedure (b)(6) 2024 , with no reported patient harm.
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Additional Manufacturer Narrative
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Investigation is in process.A follow-up report will be provided upon availability of additional information.
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Additional Manufacturer Narrative
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Based on the information provided which may include the device (if available and returned), pictures, videos, event description, and any additional information from the field, arthrex was able to conclude a most likely cause.The most likely cause for the reported failure can be attributed to wear and tear.The manufacturing date is 2019.
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Additional Manufacturer Narrative
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Additional information: d9, g3, h3, h6.This evaluation determined that the reported event was caused by failing batteries or battery chips due to wear and tear.
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Search Alerts/Recalls
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