| Model Number |
HEMCSM10 |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/20/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The device has been requested to be returned for evaluation.It has not arrived yet.Once the evaluation has been completed, the evaluation results will be submitted in a supplemental submission.The device history record review is pending.Once the results are available, they will be submitted in a supplemental submission.The other three times referred to in the b5 will be sent in a separate submission.The submission numbers will be sent when available.
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Event or Problem Description
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It was reported that there was a failure with the clearsight module.There was a blood pressure reading discrepancy when using the cs module during use.Troubleshooting was done by checking the ge monitor, checking the ge cables, and checking the non invasive blood pressure reading on the ge monitor and then assessing calibration.The disposable devices were exchanged, but the same reading discrepancy occurred.The clinician exchanged the pressure controller and the heart reference sensor devices, but the same issue still occurred.By process of elimination the clearsight module and acumen cuff were not ruled out as suspect.This event occurred three previous times.The acumen cuff report will be submitted in a separate submission.There was no patient harm or injury.The patient demographics were requested but not provided.There was no inappropriate patient treatment administered.
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Additional Manufacturer Narrative
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The product has been returned and is being evaluated.The results are not yet available.When the product evaluation is completed, the results will be sent in a supplemental submission.The device history record review was re-done as the serial number has been corrected.All manufacturing inspections passed with non-conformances.
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Additional Manufacturer Narrative
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The report id numbers are available to link these mdr submissions, 2015691-2024-05228, 2015691-2024-05229, 2015691-2024-05230, 2015691-2024-05231.The device history record review has been completed and all manufacturing inspections passed with no non conformances.
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Additional Manufacturer Narrative
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The clearsight module was returned and evaluated.The evaluation found that when the clearsight module was connected to a known good working hemosphere monitoring system for testing three times, that each time there were no error messages noted.A normal blood pressure reading and waveform display were able to be obtained.During monitoring for one hour the values remained steady.A visual inspection found no physical damage to the device.There was no defect found.The reported issue could not be confirmed.The engineering evaluation was completed.The reported event could not be confirmed or replicated during the analysis, as the device responded appropriately during testing.Since the complaint was not confirmed there was not sufficient evidence to determine if this complaint was related to manufacturing, design, and/or labeling.It is not known if any procedural factors may have contributed to the event.Complaint histories for all reported events are reviewed against trending control limits on a monthly basis and any excursions above the control limits are assessed and documented as part of this monthly review.
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Search Alerts/Recalls
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