| Model Number |
OTV-S7H-1NA-12E |
| Medical Device Problem Code |
Poor Quality Image (1408)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/01/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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E1 facility name: (b)(4).E2/e3: no information available for the occupation of the initial reporter or whether they are a healthcare professional.The investigation is ongoing.A supplemental report will be submitted when the investigation is completed or if additional information becomes available.
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Event or Problem Description
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It was reported that the subject device had a very bad vision or very poor visibility.There were no reports of patient harm.
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Event or Problem Description
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No additional information received from customer.
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Additional Manufacturer Narrative
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This supplemental report is being submitted to provide the results of the legal manufacturer's final investigation and additional information.The device was returned to olympus for inspection and the reported failure was confirmed.In addition, the following reportable malfunctions were identified during the device evaluation: poor contact of camera unit and dirt on coupler unit.A definitive root cause could not be identified.Based on the results of the investigation, it is likely the following led to the malfunction: due to poor contact of camera unit, there is noise in the image and due to dirt on coupler unit, the coupler rattles.The most probable cause of the complaint is cause traced to component failure.The cause behind component failure is not established.Should additional relevant information become available, a supplemental report will be submitted.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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