| Catalog Number |
298772030 |
| Medical Device Problem Codes |
Device-Device Incompatibility (2919); Material Deformation (2976); Naturally Worn (2988); Scratched Material (3020)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/09/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the impaction cup had damage on the inner rim that is flaking off.The lps inserter/extractor's internal rod is bent and wear and tear scratches on it making it hard to insert into the holder.
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Additional Manufacturer Narrative
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Product complaint #(b)(4).This report is being submitted pursuant to the provisions of 21 cfr, part 803 (and/or part 4, as applicable).This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes, or its employees that the report constitutes an admission that the product, depuy synthes, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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Additional Manufacturer Narrative
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Product complaint # (b)(4).This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes joint reconstruction, or its employees that the report constitutes an admission that the product, depuy synthes joint reconstruction, or its employees caused or contributed to the potential event described in this report.H11 additional narrative: added: d9 if information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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Additional Manufacturer Narrative
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Product complaint # (b)(4).Investigation summary: according to the information received, ¿lps inserter/ extractor - internal rod is bent and had wear and tear scratches on it making it hard to inserter into the holder." the product was not returned to depuy synthes; however, photos were provided for review.(b)(4).¿.The photo investigation revealed that ¿(b)(6), lps inserter extractor¿ had scratches on the surface, was stripped and deformed.However, the condition of inability to assemble/disassemble could not be confirmed.The device exhibits damage consistent with repeated use.The lifecycle requirements of the device are event related and depend on the use and inspection of the device in clinical practice.As the device can be damaged on the first or 100th use, the device must be properly inspected prior to each surgical use.Refer to the device/country specific ifu for information related to end of life, reprocessing instructions, and inspection procedures.Since the device was not returned, a dimensional inspection cannot be performed.The overall complaint was confirmed as the observed condition of the lps inserter extractor would contribute to the complained device issue.Based on the investigation findings, potential cause can be attributed to end of life and it has been determined that no corrective and/or preventative action is proposed.There is no indication that a design or manufacturing issue has caused the complaint condition.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot: the product investigation found no evidence suspecting an error in the manufacturing or material that would be a contributing factor in the reported allegation(s).A manufacturing records evaluation (mre) was not performed.
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Additional Manufacturer Narrative
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Product complaint # (b)(4).Investigation summary: according to the information received, ¿lps inserter/ extractor - internal rod is bent and had wear and tear scratches on it making it hard to inserter into the holder." the product was not returned to depuy synthes, however photos were provided for review.The photo investigation revealed that ¿298772030, lps inserter extractor¿ had scratches on the surface, was stripped and deformed.However, the condition of inability to assemble/disassemble could not be confirmed.The device exhibits damage consistent with repeated use.The lifecycle requirements of the device are event related and depend on the use and inspection of the device in clinical practice.As the device can be damaged on the first or 100th use, the device must be properly inspected prior to each surgical use.Refer to the device/country specific ifu for information related to end of life, reprocessing instructions, and inspection procedures.Since the device was not returned, a dimensional inspection cannot be performed.The overall complaint was confirmed as the observed condition of the lps inserter extractor would contribute to the complained device issue.Based on the investigation findings, potential cause can be attributed to end of life and it has been determined that no corrective and/or preventative action is proposed.There is no indication that a design or manufacturing issue has caused the complaint condition.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot: the product investigation found no evidence suspecting an error in the manufacturing or material that would be a contributing factor in the reported allegation(s).A manufacturing records evaluation (mre) was not performed.
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Additional Manufacturer Narrative
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Product complaint # (b)(4).Investigation summary - impaction cup had damaged on the inner rim that is flaking off lps inserter/ extractor - internal rod is bent and had wear and tear scratches on it making it hard to inserter into the holder.The product was returned to depuy synthes for evaluation.Visual analysis of the returned device revealed that the lps inserter extractor had a bent and scratched internal shaft.Additionally, signs of heavy impactions were evident on the surface, along with wear marks across the surface.The bent condition of the shaft can be attributed to a combination of heavy use and exposure to unintended forces, such as impactions during repeated attempts at assembly and disassembly, or while the device was assembled with the mating device.The scratches are consistent with other tools and hard edges coming in contact with the device.Properly handling and attention to the approved use of the device diminishes the risk of failure.Worn found is consistent with the effects of extensive and repeated use, suggesting that the device has been subjected to frequent handling and operation.A functional test was performed, and the handle/shaft could be assembled, however it was difficult to fully assemble.This difficulty is consistent with the internal shaft being bent, which likely impeded smooth assembly.Therefore the reported allegation can be confirmed.A dimensional inspection was not performed since it was not applicable to the complaint condition.The overall complaint was confirmed as the observed condition of the lps inserter extractor would have contributed to the complained device issue.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.There is no indication that a design or manufacturing issue has caused the reported complaint condition.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot - the product investigation found no evidence suspecting an error in the manufacturing or material that would be a contributing factor in the reported allegation(s).A manufacturing records evaluation (mre) was not performed.H11 additional narrative: added: h3.
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Search Alerts/Recalls
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