| Catalog Number |
405828 |
| Medical Device Problem Code |
Packaging Problem (3007)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/08/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Initial mdr submission.A follow up mdr will be submitted if additional information, a device evaluation, or a device history review is completed.
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Event or Problem Description
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Material #: 405828 batch#: 0001563972 it was reported by customer states that they are having issues with 2 epidural trays.In one tray, the clamps are leaking and in the other tray, the paper covering is not glued down.The customer has the tray where the paper is not glued down if needed for investigation.Ref number: 405828; lot number: 0001563972.(b)(4) is their distributor.Rcc received a complaint via phone.Pir attached customer states that they are having issues with 2 epidural trays.In one tray, the clamps are leaking and in the other tray, the paper covering is not glued down.The customer has the tray where the paper is not glued down if needed for investigation.Ref number: 405828; lot number: 0001563972.(b)(4) is their distributor.
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Additional Manufacturer Narrative
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(b)(4) follow up mdr for device evaluation package seal integrity: one tray was provided to our quality team for investigation.Upon initial inspection, no damage was observed with the product, the package had already been opened but the seal was observed to be complete.Functional testing was performed on the nexus connector.During our evaluations, the catheter was properly threaded into the connector without issue, proper flow was achieved, and no leakage or other issue was observed.A review of the internal manufacturing device records and raw material history files for the reported lot numbers 0001563972 was performed and no recorded quality problems or rejections related to this incident were found, all procedural and functional requirements for product release have been met.Based on the sample evaluation and quality team's investigation, a root cause cannot be established at this time.Complaints received for this device and reported condition will continue to be monitored by our quality team for signs of emerging trends.
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Event or Problem Description
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Material #: 405828; batch#: 0001563972.It was reported by customer states that they are having issues with 2 epidural trays.In one tray, the clamps are leaking and in the other tray, the paper covering is not glued down.The customer has the tray where the paper is not glued down if needed for investigation.Ref number: (b)(4); lot number: 0001563972.Cardinal health is their distributor verbatim: rcc received a complaint via phone.Pir attached.Customer states that they are having issues with 2 epidural trays.In one tray, the clamps are leaking and in the other tray, the paper covering is not glued down.The customer has the tray where the paper is not glued down if needed for investigation.Ref number: (b)(4); lot number: 0001563972.Cardinal health is their distributor.Epidural tray cover: july 8; i opened a case of the epidural trays and when i was removing the trays i noticed oner had the paper cover loose.There wasn't any physical damage to the box nor any unusual sound.I have the tray set aside to send back to bd._____________________________________.
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Search Alerts/Recalls
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