| Model Number |
989803192761 |
| Medical Device Problem Code |
Application Program Freezes or Fails to Launch (4031)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
06/20/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Philips is in the process of obtaining additional information concerning this event and the complaint is still under investigation.A final report will be submitted once the investigation is complete.
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Event or Problem Description
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The customer reported that the system module hangs during boot up.It is unknown if the device was in use at time of event, and there was no adverse event reported.
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Additional Manufacturer Narrative
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No device evaluation was available for the device in question.The customer was provided a replacement device by a philips authorized repair facility, however the cause of the replaced device remains unknown.
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Search Alerts/Recalls
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