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Supplemental report 01 - (b)(4) - mdr 3003442380-2024-15175.Correction: this mdr is being submitted to correct the submitted expiration date under d4 and manufacturing date under h4.Additional information - this mdr is being submitted to include the below: h6: investigation results under type of investigation, investigation findings, investigation conclusions.H11: investigation summary: the information in this complaint (b)(4) has been evaluated for the malfunction code no malfunction based on complaint information.The batch 6001663 in question was manufactured at the reynosa site.Test results: complaint investigation: the reference samples cannot be tested because there was no specific malfunction to investigate.Device history record (dhr) review: the lot 6001663 was manufactured according to the work instruction (wi) version 14 packaging in the multivac10, on12/jun/2024, with a total of (b)(4) units.Review of the dhr showed that all relevant tests required during the related processes had been fulfilled and met the requirements.No deviation were identified related to the malfunction reported, no maintenance events were recorded.Trending: a query was run in database on 29-jul-2025 against harm code untreated diabetic ketoacidosis which the patient is unable to self-manage requiring intervention by a health care professional (hcp) or requires emergency advanced, malfunction code no malfunction describe and lot 6001663 and one complaint more has been registered in database for the same lot, harm code and malfunction code.Conclusion summary of complaint investigation: as a result of the following: no non-conformance (nc) raised during production, one complaint more has been received on the lot in question and harm code, the test on reference samples were not tested since a no malfunction related to the infusion set was reported, therefore no further actions are required.This complaint will not require further root cause investigation nor capa plan.Therefore, this issue will be monitored through the post market surveillance activities.
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