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It was reported that foreign matter was observed inside the sealed packaging of an amplatz extra stiff support wire guide.This was noticed by a nurse prior to opening, so another unknown device was used to complete the procedure.The complaint device was stored vertically and there was no damage to the packaging.A photo of the complaint device provided by the customer confirms a human hair-like fiber inside the sealed package.As reported, the device did not make patient contact and no harm has been reported.
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Investigation ¿ evaluation it was reported that foreign matter was observed inside the sealed packaging of an amplatz extra stiff support wire guide.This was noticed by a nurse prior to opening, so another unknown device was used to complete the procedure.The complaint device was stored vertically and there was no damage to the packaging.A photo of the complaint device provided by the customer confirms a human hair-like fiber inside the sealed package.As reported, the device did not make patient contact and no harm has been reported.Reviews of the documentation, including the complaint history, device history record, quality control procedures, as well as visual inspection of the returned product, were conducted during the investigation.One sealed/unused device was received (wire guide).A hair like fiber was noted sealed in the pouch.Additionally, a document-based investigation evaluation was performed.A review of the device master record (dmr) concluded that sufficient controls are in place to detect this failure mode prior to release.A review of the device history record (dhr) for the device found no relevant nonconformances that could have contributed to the reported failure mode.It should be noted that there were no other complaints associated with the final product lot number.Cook was unable to review the device labeling, as an ifu pamphlet is not included with the complaint device.Evidence gathered upon review of returned device indicates the device was manufactured out of specification.However, review of the dmr and dhr suggests that there are no additional nonconforming devices in house or in the field.Based on the information provided, examination of the returned product, and the results of our investigation, cook concludes this event is due to a manufacturing quality control deficiency.Per the risk assessment no further action is required.The appropriate personnel have been notified.Cook will continue to monitor for similar complaints.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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