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The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the operation channel (primary) stuck accessory/object.Based on the result, we concluded that it was caused due to the inadequate/insufficient reprocessing at the facility on the operation channel (primary).In addition, our technician confirmed that the light guide cable buckled, the suction channel deformed, and the bending rubber cut; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.This defect occurred not during procedure.Based on the technical report "hr-rpt-0588 (channel)" and/or the risk analysis results, it was evaluated to submit mdr.
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