| Catalog Number |
816085100 |
| Medical Device Problem Codes |
False Negative Result (1225); Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/23/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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This is our initial report on this incident.
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Event or Problem Description
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The customer reported a patient sample that had a positive antibody screen on tango infinity when using biotestcell 3.The screening was repeated and yielded a negative.Result.Testing was repeated the next day using the same tango infinity and the same biotestcell 3 vial.All cells were negative.Furthermore all panel cells using biotestcell i-11 plus (please also see related report 9610824-2024-00030) were negative.A consulted reference laboratory identified a warm auto antibody.At the time the customer filed her complaint, the afftected lot of biotestcell 3 was already expired.Therefore our quality control department tested two known antibodies (anti-k, anti-c), a positive control (solidscreen ii control) and a negative control (solidscreen ii negative control) with biotestcell 3, lot 9426011-00 (current lot) and with the complained reagent biotestcell i-11 plus, lot 9422011-00 (see also 9610824-2024- 00030).All reactions of the reagent red blood cells were clearly positive with the corresponding antibody.The positive and negative controls also showed correct results.We did not observe false negative reactions.A review of the batch record documentation showed no irregularities which might have negatively affected the quality of the allegedly defective lot.The investigation of the affected tango infinity instrument is still ongoing.
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Additional Manufacturer Narrative
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This is our final report on this incident.
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Event or Problem Description
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The customer reported a patient sample that had a positive antibody screen on tango infinity when using biotestcell 3.The screening was repeated and yielded a negative result.Testing was repeated the next day using the same tango infinity and the same biotestcell 3 vial.All cells were negative.Furthermore, all panel cells using biotestcell i-11 plus (related report 9610824-2024-00030) were negative.A consulted reference laboratory identified a warm auto antibody.At the time the customer filed her complaint, the afftected lot of biotestcell 3 was already expired.Therefore, our quality control department tested two known antibodies (anti-k, anti-c), a positive control (solidscreen ii control) and a negative control (solidscreen ii negative control) with biotestcell 3, lot 9426011-00 (current lot) and with the complained reagent biotestcell i-11 plus, lot 9422011-00 (report 9610824-2024- 00030).All reactions of the reagent red blood cells were clearly positive with the corresponding antibody.The positive and negative controls also showed correct results.We did not observe false negative reactions with the allegedly defective product.A review of the batch record documentation showed no irregularities which might have negatively affected the quality of the allegedly defective lot.The customer provided a patient sample for investigational testing.The patient sample was tested with current lots of biotestcell 3 and biotestcell-i 11 plus on tango infinity.All results were negative.Additionally, an antibody screen testing with ih-cell i-ii-iii was manually performed, as well as a dat and an autocontrol.The dat was negative and the autocontrol yielded a weak positive reaction.On tango infinity both results (dat and autocontrol) came up as negative.Data of the affected tango infinity instrument were analyzed.The analysis did not show any signs of an instrument malfunction which would explain the discrepant abscreening tests.Based on the investigation the complaint was classified as confirmed - epp (expected product performance): the retention sample of the complained biotestcell 3 lot 9418021-00 could not be tested within its shelf life.Using the current lot of biotestcell 3 and also with biotestcell i-11 plus (report 9610824-2024-00030) we were not able to detect an antibody on the provided patient sample on tango infinity.The provided patient sample showed completely negative results on tango infinity, but a weak positive result was found at the autocontrol with the ih-card method.The patient sample was then used up and no further testing was possible.The analysis of the instrument data did not show any signs of an instrument malfunction.The reported problem is likely related to sample specificities.The instruction for use contained an appropriate note in the section limitations: "negative reactions will be obtained if the sample contains antibodies present in concentrations too low to be detected by the test method employed.No test method is capable of detecting all red cell antibodies.".
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