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Section a2, a3a, a3b, a4, a5 and a6: unknown/ not provided.Section d6a: if implanted, give date: not applicable as this is not an implantable device.Section d6b: if explanted, give date: not applicable as this is not an implantable device.Section e1: reporter: email address: unknown/ not provided.Section e1: reporter: telephone number: (b)(6).Section h3: the device was not returned for evaluation.Therefore, a failure analysis of the complaint device cannot be completed.A review of the device history record, complaint trending, and risk documentation for this device will be performed.Upon completion of the review, if there is any further relevant information a supplemental medwatch will be filed.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Additional information: section d-9: device available for evaluation: yes.Section d-9: device date returned to manufacturer: july 24 2024.Section h-3: device evaluated by manufacturer: yes.Device evaluation: a photo of a suspect product was attached to the complaint file.Photo evaluation reveals the outer packaging of the suspected product confirming the reported lot number, the reported event cannot be confirmed per photo evaluation.1 of the reported 1 opened liquid optics interface received within original packaging confirming the reported lot number.A visual inspection of the returned product did not reveal any debris, loose particles, or fibers.The reported event cannot be confirmed.Manufacturing records review: the manufacturing records for the device were reviewed.The product was manufactured and released according to specification.Conclusion: as a result of the investigation there is no indication of a product quality deficiency and the reported issue could not be verified.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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