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Manufacturer¿s ref.No: (b)(4).Information regarding patient identifier, date of birth, sex, gender, weight, race, and ethnicity were not provided.Section d.2b: procode is krd/hcg.Section e.1: the initial reporter phone: 03288755.The initial reporter email address was not available / reported.The complaint product was returned and received for evaluation and analysis.The investigation is documented below.Investigation summary: a non-sterile 3mm x 6cm galaxy g3 xsft received contained in the decontamination pouch.Visual inspection was performed.The core wire was observed kinked and protruding from the introducer.Microscopic inspection was performed on the embolic coil component.Under magnification, it was observed protruding from the introducer.The embolic coil was observed kinked at the site where it was found protruding; it remains attached to the resistance heating (rh) coil.The rh coil was observed not softened; an indication that the detachment process was not yet initiated.The issue reported in the complaint regarding too much friction during insertion could not be evaluated through functional testing due to the returned condition of the coil and the core wire prevent the ability to move the coil through the introducer.Coil kinking is a known potential issue associated with the use of this device.The instructions for use (ifu) provides proper handling instructions for the device to prevent such issues from occurring.According to the risk documentation, friction and difficulty to advance are potential issues that can occur during microcoil insertion due to continuous saline flush not being established, which can result in coil and core wire kinking.The coil damage was not originally documented in the complaint; however, it could be the result of the difficulty experienced during the insertion that could not be replicated in the laboratory, and based on this the customer complaint was able to be confirmed.There is no indication that the issue reported is a result of a defect inherently related to the device.A review of the manufacturing documentation associated with this lot (30393369) top and sub assembly presented no issues during the manufacturing or inspection processes related to the reported complaint.There were no non-conformances related to device manufacture or inspection.As part of the cerenovus quality process, all devices are manufactured, inspected, and released to approved specifications.It should be noted that multiple factors could cause product failure.The instructions for use (ifu) does contain the following recommendations: ¿ if unusual friction is noticed during advancement or retraction of the microcoil system through the introducer, open the rhv main valve, and partially withdraw the distal end of the introducer to expose its tip within the rhv.Tighten the rhv main valve and flush the y-connector of the rhv with sterile saline and verify that fluid exits the slit in the clear portion of the introducer.¿ if unusual friction is still noticed during advancement or retraction of the microcoil system, verify flush lines are open and properly pressurized.Then slowly withdraw the entire microcoil system and examine for damage.Replace it with a new microcoil system.If friction still exists, withdraw, and examine the delivery catheter system.Based on the manufacturing documentation review, there is no indication that the event is related to the device manufacturing process.As part of the post market surveillance program, information from this complaint is trended for statistical signals and corrective / preventive action may be triggered at a later time.Since there was no evidence to suggest the event was related to a manufacturing or design issue, no corrective actions will be taken at this time.Missing information from this report is identified as blank; this information was not provided in the reported event or available at the time of report submission.The manufacturer will submit a supplemental report if new facts arise which materially alter information submitted in a previous mdr report.Additional information will be submitted within 30 days of receipt.
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The healthcare professional reported that during an endovascular embolization procedure, the 3mm x 6cm galaxy g3 xsft (glx120306 / 30393369) did not slide into the catheter with too much friction and did not go into the microcatheter.The issue occurred before the device was used in the patient.¿another coil was used perfectly with no friction noticed.¿ there was no negative patient impact.The complaint device was returned for evaluation and analysis.Based on the result of the product analysis completed on 23-jul-2024, the reported issue meets usfda reporting criteria as a "malfunction.".
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