Investigation is in process.A follow-up report will be provided upon availability of additional information.
Event or Problem Description
It was reported that during an autocart surgery the acp syringe did not work.There was no harm for patient, operator or third party reported.The surgery was finished successfully with a new device with the same part number.It was not necessary to switch the surgical technique or do a second surgery.Update 16-jul-2024: further information was provided that the 2nd syringe for the finished acp could not be actuated.
Additional Manufacturer Narrative
Additional information: g3, h3, h6 based on the information provided which may include the device (if available and returned), pictures, videos, event description, and any additional information from the field, arthrex was able to conclude a most likely cause.The most likely cause for the reported failure can be attributed to user error due to mishandling the device.