| Medical Device Problem Code |
Insufficient Device Problem Information (3190)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
07/31/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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An anonymous consumer posted on twitter " this gives me so much anxiety.A few months ago in october i tested "positive" doing an oral swab with inteliswab.My pcr test was negative.And now i've been seeing posts that others experienced this and people are now saying this brand is known for false positves." oti marketing reponded to the consumer's post advising they contact oti via email (technicalservice@orasure.Com) so we can reach out to the directly for additional information.The consumer has not provided a lot number or any additional information.
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Event or Problem Description
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An anonymous consumer posted on twitter " this gives me so much anxiety.A few months ago in october i tested "positive" doing an oral swab with inteliswab.My pcr test was negative.And now i've been seeing posts that others experienced this and people are now saying this brand is known for false positives." oti marketing responded to the consumer's post advising they contact oti via email ((b)(6)) so we can reach out to the directly for additional information.The consumer has not provided a lot number or any additional information.
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Additional Manufacturer Narrative
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The consumer has not made any contact to date.The consumer did not provide a lot number or any additional information.No additional follow up is to be expected with this complaint and the incident will be closed internally.
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Search Alerts/Recalls
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