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The manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer received information alleging cancer and patiently waiting for device for 6 months and need the device as soon as possible.No medical intervention was specified by the patient.No additional information can be requested at this time.The manufacturer was made aware of this complaint through a representative of the customer.At this time, no further investigation can be performed.If any additional information is received, a follow up report will be filed.
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The dreamstation bipap autosv was returned to the manufacturer for investigation.The device was applied power and verified airflow.During the investigation, pil observed the following from an external and internal inspection: potential no clean flux on the sd (secure digital) card slot on the pca (printed circuit assembly).Hairlike fibers on the interior of the ui (user interface) panel and the interior of the bottom enclosure.A dust like contaminate on the ui panel, ui knob, top enclosure, keypad, rear panel, bottom enclosure, accessory module and sd cover flip doors, philips pollen filter, blower motor, and the blower box.The device was missing the sd card.A keratin-like substance was observed on the blower box outlet.Er-2243857 v.01 addresses the issue of keratin.There is no visible damage or functionality failures of the device, which suggests that the source of contamination was external to the device.Evidence of sound abatement foam degradation/breakdown was not observed in the base unit.The manufacturer confirmed that there was no presence of degraded sound abatement foam using a fitt and the associated procedure.There was no visible damage or functionality failures of the device, which suggests that the source of contamination was external to the device.The manufacturer was unable to directly address the symptoms outlined in the complaint.In this report, box d, h has been updated/corrected.
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