| Catalog Number |
THA56 |
| Medical Device Problem Code |
Positioning Failure (1158)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/10/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that when the healing abutment tha56 was attached to the fixture (nt), it was loose and could not be attached securely.Clinician was able to install it with another same tha56 without any problems.
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Additional Manufacturer Narrative
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Zimvie complaint number (b)(4).A2: age and date of birth unknown / not provided.
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Event or Problem Description
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No further event information available at the time of this report.
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Additional Manufacturer Narrative
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Zimvie did not receive one (1) tha56, (ep healing abutment 4.1mm(d) x 5mm(p) x 6mm(h)) for evaluation.Visual inspection could not be performed.The investigation has been performed based on the available information using the item number, device history record (dhr) review, and risk management file (rmf).Dhr review was completed for the subject lot number 1251062.No deviations or non-conformances, which could have caused or contributed to the reported event, were noted as part of the dhr.Complaint history review was performed for the reported lot number 1251062 for similar events and no other complaint was identified.Review completed utilizing keywords: dental : fit : does not seat.The customer did not submit images for the reported event.Based on the investigation and risk management file review as per rm-00057-haz, the most likely root cause determined from the investigation was clinician damages screw surface (e.G.Scratches, dents resulting in removal of screw material).Therefore, based on the available information, a device malfunction could not be verified.Without device receipt, the reported event is non-verifiable.No further investigation or immediate capa / hhe/d escalation is required, as the complaint investigation did not confirm the products were nonconforming at the time of distribution, and no new failure mode, harm, or hazardous situation was identified through the investigation performed.At this time, the complaint investigation has been completed and the record will be closed.If additional information is received, the record will be re-opened for further evaluation.The following sections have been updated: h3: changed "yes" to "no".Device was not returned.
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Additional Manufacturer Narrative
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Zimvie received one (1) tha56, (ep healing abutment 4.1mm(d) x 5mm(p) x 6mm(h)) for evaluation.Visual evaluation was performed, and there was slight damage to the hex and functional testing with in-house implant did not allow for abutment to fully seat as intended.The coob is non-verifiable as the conditions of the product / packaging when delivered to the customer are unknown.Dhr review was completed for the subject lot number 1251062.No deviations or non-conformances, which could have caused or contributed to the reported event, were noted as part of the dhr.Complaint history review was performed for the reported lot number 1251062 for similar events and no other complaint was identified.Review completed utilizing keywords: dental: fit: does not seat.The customer did not submit images for the reported event.Based on the investigation and risk management file review as per (b)(4), the most likely root cause determined from the investigation was clinician damages screw surface (e.G.Scratches, dents resulting in removal of screw material).Therefore, based on the available information, a device malfunction did occur with damage to the hex of the abutment.Did not seat with in-house implant as intended.The reported event/coob could not be verified since the condition of the product/packaging when received by the customer was unknown.No further investigation or immediate capa / hhe/d escalation is required, as the complaint investigation did not confirm the products were nonconforming at the time of distribution, and no new failure mode, harm, or hazardous situation was identified through the investigation performed.At this time, the complaint investigation has been completed and the record will be closed.If additional information is received, the record will be re-opened for further evaluation.The following sections have been updated: b4: date of this report? d9: device availability? g3: date received by manufacturer? g6: checked "follow-up"? h2: checked follow-up type? h3: changed "no" to "yes"? h6: entered evaluation codes? h10: added manufacturer narrative?.
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Event or Problem Description
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No further event information available at the time of this report.
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Search Alerts/Recalls
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