Overheating of Device (1437); Adverse Event Without Identified Device or Use Problem (2993)
Health Effect - Clinical Code
No Clinical Signs, Symptoms or Conditions (4582)
Date of Event
08/02/2024
Type of Reportable Event
Malfunction
Event or Problem Description
The manufacturer became aware of an allegation of everflo device that the patient alleges that the device is alarming, and overheating.A device was returned to a third-party service center.During the evaluation of the device, they found out that the complaint was confirmed, the flow control was cracked, faulty fan causing overheating and alarming.At this time, no further investigation can be performed.If any additional information is received, a follow up report will be filed.
Additional Manufacturer Narrative
Corrected information: device problem code: temperature problem - overheating of device.Evaluation results code: thermal problem - overheating problem identified.Component code grid: no information.