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The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the objective lens cloudy (not clear view).Based on the result, we concluded that it was caused due to the moisture condensation in the objective lens.In addition, our technician confirmed that the u/d knob broken, the light guide cable buckled, the light guide cable for control body buckled, the control body corroded, the lg connector corroded, the insertion flexible tube crushed, the balloon feeder socket deformed, the operation channel (primary) leak, the operation channel (primary) cut, and the operation channel (primary) resistance; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report and/or the risk analysis results, it was evaluated to submit mdr.
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