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The device was not returned for evaluation.The production record and corrective and preventive actions (capa) reviews were performed and revealed no indication of a product quality issue.Additionally, a review of the complaint history identified no other similar complaints from this lot.Based on the information reported through the complaint report, a conclusive cause for the reported leak and inflation issue could not be determined.Possible factors that may contribute to a leak include, but are not limited to, manufacturing, damage to the sidearm/inflation lumen, damage to the balloon or loose connections.In this case, it may be possible that the sidearm and or inflation port within the sidearm was damaged; however, without having the device to examine, a conclusive cause could not be determined.Furthermore, it is likely that the leak contributed to the reported inflation issue; however, it is unknown what caused the leak, therefore, a conclusive cause for the leak or inflation issue cannot be determined.There is no indication of a product quality issue with respect to manufacture, design or labeling.
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