| Model Number |
10713760 |
| Medical Device Problem Code |
Mechanical Problem (1384)
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| Health Effect - Clinical Code |
Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available (4581)
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| Date of Event |
07/29/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer contacted siemens and reported that an operator was injured while troubleshooting a track motor jam on the aptio automation system.The operator noticed a sample tube carrier jam.The track motor and carrier belt were working (rotating).The operator removed the lower side panel while the upper side panel remained installed on the track and reached into the module to troubleshoot.The operator¿s finger was caught between the cogged belt and motor gear, resulting in an injury.The operator was taken to a hospital where an operation was performed on the finger, the operator was in the hospital one day and sent home for recovery.
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Additional Manufacturer Narrative
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An outside of the united states (ous) customer contacted siemens to report that an operator was injured while troubleshooting a track motor (node id 33, track head) jam on the aptio automation system.The customer reported that the operator was taken to a hospital, had an operation on their finger, was in the hospital one day and sent home for recovery.The type of procedure and extent of injury is unknown.A siemens customer service engineer (cse) was dispatched to the customer site to inspect the track.The cse performed troubleshooting on the track lane, which was not moving, and noted the cogged belt was off from the motor and pulley gears.The cse paused the track to place the cogged belt back in place and on the gears and verified the system's performance.The cause of the operator injury was a use error.The operator did not follow the safety information (section 2.1.2 moving parts) in the aptio automation operator¿s guide that states caution do not open or remove safety shields and covers during sample processing or if the automation module is on-line and caution do not use the automation system with the safety shields or covers removed.Siemens is investigating.
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Additional Manufacturer Narrative
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Corrected information: the initial mdr (2432235-2024-00173) and this supplemental mdr (2432235-2024-00173-s1) were submitted using the mdr number prefix (2432235).The correct mdr (2517506-2024-00211), was filed on 14-aug-2024.
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Search Alerts/Recalls
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