| Catalog Number |
04469658190 |
| Medical Device Problem Codes |
Incorrect, Inadequate or Imprecise Result or Readings (1535); Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/18/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas 6000 c 501 serial number was (b)(6).The customer reviewed the recent assay calibrations and found several failures but the calibrations eventually were acceptable.The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable albt2 tina-quant albumin gen.2 results from the cobas 6000 c 501 module.The customer received the sample from a sister site for correlation.The customer's initial result did not correlate with the sister site's result.Specific data from the sister site was not provided.The initial result was <1 mg/dl.The repeat result was 21.7 mg/dl.The customer did not know which result was correct and did not provide information about which result was reported outside of the laboratory.
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Additional Manufacturer Narrative
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The field service engineer determined the reagent pack was the cause of the event.He tested the analyzer and adjusted all fluidics, replaced a valve bank, gear pump, and vacuum rinse nozzle.The customer installed a new lot of the reagent and performed comparisons with no further issues.There was no indication of a performance issue with the reagent as qc results were acceptable.
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Search Alerts/Recalls
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