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It was reported that bd prn luer slip adapter.75in inj site adapter/ connector/ defective damaged according to the customer report there is a snag when gluing the winged needle.Until now, it seems that the winged needle and the prn adapter were firmly attached, but recently it feels like they are floating.It is not clear exactly when this problem started or with which lot, but all three doctors who have used it have noticed it.The lot entered is the one currently in use, and the discomfort is not with just one or two, but with many.It seems like the inner diameter has become smaller, did we change the product recently?.
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1.No samples were returned; no pictures were returned.2.Review batch record information.1-the complaint lot-3258774 was produced in the prn automatic assembly line, the production date is 2023-10, and the m860 packaging machine was packaged in 2023-10, and the batch of products totaled (b)(4).2-check the process inspection and shipment inspection report of this batch of products.The test results meet the product standards and there is no abnormality.3-check the production records and machine maintenance of this batch of products, and there are no abnormalities, deviations or rework activities.4-check eco records, no change for the product.3.Retained sample analysis performed function test on the retained sample that is leakage test, rotary the prn connector on the standard luer connector, then inject the standard water pressure, observe the each connect position whether leakage, the test result is pass, the prn and the joint were firmly attached and is not floating.4.Root cause due to no samples were returned, so only performed function test on the retained samples, no abnormality on the test result, it's firmly attached between prn and standard luer connector, and is not floating based on above, the root cause cannot be confirmed 5.The plant continue pay attention to this defect.
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