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An outside of the united states (ous) customer contacted siemens to report that an operator was injured while troubleshooting a track motor (node id 33, track head) jam on the aptio automation system.The customer reported that the operator was taken to a hospital, had an operation on their finger, was in the hospital one day and sent home for recovery.The injury is described as a cut to the tip of index (middle) finger that was later stitched back on in the emergency room where she was taken after the incident.There were no bone fractures.Other fingers were not impacted.A siemens customer service engineer (cse) was dispatched to the customer site to inspect the track.The cse performed troubleshooting on the track lane, which was not moving, and noted the cogged belt was off from the motor and pulley gears.The cse paused the track to place the cogged belt back in place and on the gears and verified the system's performance.The cause of the operator injury was a use error.The operator did not follow the safety information (section 2.1.2 moving parts) in the aptio automation operator¿s guide that states caution do not open or remove safety shields and covers during sample processing or if the automation module is on-line and caution do not use the automation system with the safety shields or covers removed.The analyzer is performing within specifications.No further evaluation of this analyzer is needed.Mdr 2432235-2024-00173, filed 08-aug-2024, and 2432235-2024-00173_s1, filed 14-aug-2024, were submitted for the same event using an incorrect mdr number prefix.
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The customer contacted siemens and reported that an operator was injured while troubleshooting a track motor jam on the aptio automation system.The operator noticed a sample tube carrier jam.The track motor and carrier belt were working (rotating).The operator removed the lower side panel while the upper side panel remained installed on the track and reached into the module to troubleshoot.The operator's finger was caught between the cogged belt and motor gear, resulting in an injury.The operator was taken to a hospital where an operation was performed on the finger, the operator was in the hospital one day and sent home for recovery.There are no known reports of patient intervention or adverse health consequences due to the event.
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