| Catalog Number |
20460 |
| Medical Device Problem Codes |
False Negative Result (1225); No Apparent Adverse Event (3189)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/24/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Investigation conclusion a review of complaint history did not identify any adverse trends for the reported issue for this lot.Root cause: insufficient information source: online review.
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Event or Problem Description
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Customer reporting 2 false negative sars results.Customer states they had a known covid exposure and that both them and their child started developing symptoms.Customer states they both were negative by this test but positive by another brand rapid antigen test (timeframe between testing is unknown and further contact with the customer is not possible).Report 2 of 2.
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Search Alerts/Recalls
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