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Updated fields: d4, d9, g3, g6, h2, h3, h4, h6, h11.The surgical patty (id 245406 was returned for evaluation.Device history record (dhr) ¿ the batch records were reviewed for any anomalies or ncs related to the finished device, and none were identified.Failure and root cause analysis - the returned sealed sample was inspected and found to only have 9 of the expected 10 patties present.The complaint can be confirmed.Patties are produced using hybrid equipment which utilize an operator and a semi-automated assembly machine.This hybrid machine produces a stack of 10 patties which an operator then unloads and manually places on a card.The operator is to inspect each stack of 10 for proper count, cleanliness, and discoloration.The operator likely dropped a patty while wrapping the card resulting in 9 of 10 patties.Applicable operators will be retrained to properly inspect the final count.
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