| Catalog Number |
14-521614 |
| Medical Device Problem Code |
Wrong Label (4073)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/29/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Current information is insufficient to permit a valid conclusion about the cause of this event.A follow up report will be sent upon completion of the device evaluation.
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Event or Problem Description
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A distributor reported receiving two packages labelled for 14mm maxan screws that contained screws that appeared to be the wrong size.There was no patient involvement.This is report one of two for this event.
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Additional Manufacturer Narrative
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H3: "device evaluation anticipated, but not yet begun" is erroneous and no longer applies.The device was evaluated.Corrections in h3.Additional information in h6: component, investigation type, findings, and conclusions.Device evaluation: the returned device matches the information in the complaint file and was examined.Visual inspection revealed the package label is for part number 14-521614 lot 585350.The package contains an unknown screw.Root cause: a definitive root cause cannot be determined with the information provided.This event could possibly be attributed to improper repackaging practices.Dhr review: the dhr was reviewed.It was initially recorded that there are no indications of manufacturing issues which would have contributed to this event and the device was likely conforming when it left highridge¿s control.It was later confirmed that the part number on the package did not match the part model in the package.Device usage: this device is used for treatment.If additional information is obtained that adds value to the relevant content of this report, a follow-up report will be sent.Reference report 3012447612-2024-00232.
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Event or Problem Description
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A distributor reported receiving two packages labelled for 14mm maxan screws that contained screws that appeared to be the wrong size.There was no patient involvement.This is report one of two for this event.
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Search Alerts/Recalls
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