| Model Number |
15 |
| Medical Device Problem Code |
Key or Button Unresponsive/not Working (4063)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/19/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Stryker contacted the customer to request additional information on the patient.Stryker requests patient information necessary for regulatory compliance, strictly adhering to hipaa's privacy rule.No response has been received from the customer.Patient fields in which information is not provided were intentionally left blank.Stryker evaluated the customer's device and was unable to duplicate the reported issue.After observing proper device operation through functional and performance testing, the device was returned to the customer for use.The cause of the reported issue could not be determined.
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Event or Problem Description
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The customer contacted stryker to report that none of their device's keypad buttons were working during a patient event.As a result, defibrillation therapy may have been delayed or unavailable, if needed.They were able to switch to a back up device.There were no reports of any adverse effects to the patient as a result of the reported issue.
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Search Alerts/Recalls
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