| Catalog Number |
1788010000 |
| Medical Device Problem Codes |
Disconnection (1171); No Display/Image (1183)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/29/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that there was loss of image.
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Additional Manufacturer Narrative
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Alleged failure: 1788 ccu sn: (b)(6) per rep, could not white balance kept getting an e23 error and would make them restart.Image was blue.[update - it was found that the ccu would lose image due to a loose cable connection, no blue image or errors were noticed.The failure(s) identified in the investigation is consistent with the complaint record.Root cause: loose connector that runs between inlet board port j1 and power supply port j100.The product was returned for investigation and the failure mode will be monitored for future reoccurrence.
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Search Alerts/Recalls
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