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Section a3b, a4, a5, a6: unknown/ asked but not available.Section d6a: if implanted, give date: not applicable, as it remains implanted.Section d6b: if explanted, give date: not applicable, as it remains implanted.Section h3: the device was not returned for evaluation and the serial number for this device is unknown/not provided; therefore, no further product investigation can be performed.Should any further relevant information become available a supplemental medwatch will be filed.Attempts have been made to obtain missing information; however, to date, no response has been received.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Additional information: section d-9: device available for evaluation: yes section d-9: device date returned to manufacturer: aug 22, 2024 section h-3: device evaluated by manufacturer: yes device evaluation: photos were provided by the customer and evaluated.The photos shows an eye implanted with the suspect lens and three hair-like fibers can be observed on the lens.The fibers observed were circled by the customer.A failure investigation (fi) was initiated to further examine the issue.Visual inspection of the complaint device reveal that it was received with the plunger rod fully retracted.No foreign material was observed through external visual inspection.The lens module was opened and no foreign material was observed.Conclusion: based on the complaint investigation and product evaluation results further investigation is required.A failure investigation (fi) is being performed to further investigate this complaint issue.The complaint issue reported was verified.Based on the analysis of the returned device, there is no indication of product quality deficiency.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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